FAQ

Online sales and shipping are available within the free areas of the Republic of Cyprus. We deliver to most post codes; for more remote addresses ACS Courier will contact you to collect your item from one of its 20 local collection centres.

Home delivery via ACS Courier is free and your order will reach you in 2–3 days. Orders placed before 11.59pm are shipped on the next working day between 9am and 6pm, and the courier calls before delivery.

Yes — choose the Hadjikyriakos & Sons store you prefer, completely free. Processing takes 2 to 48 working hours; please wait for our call confirming your order is ready before visiting.

Yes. Where goods require installation, our warehouse will contact you to arrange a convenient time and an installation fee applies. See installation charges.

Prices include VAT. You can pay online with Visa or Mastercard, processed securely by JCC Payment Systems Ltd. In store, Visa cardholders can also spread the cost over 6 interest-free monthly instalments (JCC rules apply).

You can withdraw from an online purchase within 14 days without giving a reason. Read the full returns policy and withdrawal form.

Products purchased through our e-shop carry a 24-month guarantee. Air conditioners carry a 2-year guarantee when installed by our qualified technicians.

All user information is gathered solely to serve your needs and reply to your requests. Any data provided on our website will not be disclosed to third parties except where legally required.

We make every effort to protect the private nature of your personal information. Since we collect information about you to process your orders, it is important that you understand that we will not, in any circumstances, share your personal information with other individuals or organisations without your permission.

If you have granted us permission, we can use your personal information to send you newsletters, with the intent of offering you the best service possible.

Like most websites, we use cookies to collect information about your browsing and purchasing behaviour. Cookies are small data files placed on your computer or other devices (such as smartphones or tablets) as you browse this website. They are used to remember when your device accesses our website, are essential for the effective operation of the site, and help tailor the products and services offered and advertised to you.

Your personal information is stored on a secure server. SSL is used in the checkout process to keep your billing information safe. No credit card information is saved in our system and we do not share your personal information with any other third parties.

To stay compliant with privacy laws and continue to operate transparently, our Privacy Policy may be updated in the future. Any changes will be posted here and our customers will be notified.